Better Patient Care through Best Professional Standards

Complaints

Starting on 27th January 2009

Venue 76 Portland Place, London

An IHM Recognised Event

THIRD NATIONAL CONFERENCE

The conference provides a practical guide to the latest developments in complaints handling across health and social care - including lessons from the Making Experiences Count Early Adopter Sites.

The conference closes with focus sessions on the important issue of ensuring an inclusive approach to complaints handling.

Further information and booking information can be found by following this link http://www.healthcare-events.co.uk/conf/booking.php?action=home&id=224.

IHM Members receive a 15% discount on the standard delegate fee.To see a full list of IHM recognised events being run by Healthcare Events, please see their website http://www.healthcare-events.co.uk/conf/booking.php?action=ihm

Contact

Georgina Wallis
Email: georgina@healthcare-events.co.uk
Telephone: 020 8541 1399

Better patient care through best professional standards
Institute of Healthcare Management 18-21 Morley Street, London, SE1 7QZ
Registration number 03853942
VAT Reg No. 232 9734 55
Customer Service Tel 020 7620 1030
Fax 020 7620 1040