We are the leading membership organisation for managers and leaders in health and social care. We support our members to develop their skills, understanding and confidence across the full spectrum of health and social care roles – and have done so since 1902!

Join the IHSCM today and have February on us – for no more than the price of a coffee every week thereafter. 

The IHSCM is the leading independent membership organisation for managers and leaders who commission, deliver and support health and care in the UK and across the world.

Our mission is to support your personal and professional development and to help you improve health and well-being for all through quality management, by connecting with other membership organisations and professional bodies to enable us all to get the very best out of our collective expertise and resources.

Whether you’re a current member or thinking about joining, please contact us today  to let us know how we can support you and your teams to be and to feel at your best.

EDITORIAL – 26th February 2021


I wonder if I am showing my age by referring to BBC1’s Generation Game, where the host – choose any one from Bruce Forsyth, Larry Grayson or Jim Davidson – would remark ‘they’ve got the lot’ if a contestant successfully won the collection of prizes available? Those of you shaking your heads in bewilderment may prefer I’m A Celebrity, Get Me Out of Here! when a ‘celebrity’ manages to win all of the stars in a challenge to consume a range of dubious delicacies.

What I am trying to say is that there is always in life, business, and leisure a desire to do as well as possible – to secure for yourself, family, community or even nation the full range of success. Winning the cuddly toy as well as a trouser press, microwave, toaster, and spaghetti jar meant that you had triumphed. The 5 stars that you took back to your starving teammates meant that you were a hero.

At the Institute of Health & Social Care Management we are similarly driven to succeed – by giving all of you, our members, the best possible content, and value for the investment that you make in membership. We want you to have the 5 stars. We want to make sure you’ve ‘got the lot’!

In the last year, we have created for you 6 multi-module short course masterclasses, 24 HealthChats, 8 conferences on different themes and 5 insight reports. We have assembled 8 special interest groups and undertaken 22 regional meetings as well as delivering over 40 high performance leadership masterclasses through our regional hubs.

Now we are focusing on the next phase of our development – a quarterly e-magazine will be launched in early April, more regional hubs are planned, more Special Interest Groups in sectors such as mental health and frail older care and more professional development courses. From Monday we will have a new formal partnership with Arden University for delivery of level 4, 5 and 6 courses in health and social care management and we are also planning a major media launch!

And yet….

We have struggled to present all of the above in an easy-to-access, simple and intuitive manner. Truthfully, the net effect is that much of the content that I describe above has been anything-but-easy to find.

On Monday next week, we rectify this situation. Our new IHSCM website (www.ihscm.org.uk) goes ‘live’ and I encourage all of you to go and check it out. You’ll find all of the content I describe above, and more, ready, and available for you. Fill your boots!

If you don’t know your membership login details for the website then please contact Pauline Bolt (pbolt@ihm.org.uk), our wonderful membership manager, who will guide you through the login process.

If truth be told, winning the cuddly toy and all of the other tat on the Generation Game, or the 5 stars on IACGMOOH! is only a superficial demonstration of success. Our ambition for members of the IHSCM goes well beyond and is perhaps more aligned with the very rare feat (only 16 people have ever done it) of achieving an EGOT…. Rarer still is the PEGOT!

For all of you reading this as members, be assured that we are always looking to help you achieve that kind of success in the world of health and social care. As Brucie would have said ‘didn’t’ you do well!’

Finally, please may I ask you, when visiting the new website, to check and update your personal contact details. It is very easy to forget to do so when you have changed address or job and the effect is that you’ll miss out on all of the above.

Enjoy your weekend, stay safe, stay strong and thank you for the brilliant work you are all doing.

Jon Wilks


This week, during our HealthChat, Roy Lilley interviewed the rather fabulous Samantha Riley. Samantha is Deputy Director Intensive Support at NHS Improvement, all round data guru and creator of the hashtag #plotthedots. Samantha supports the NHS to understand and effectively use data. It got me thinking that our data journey in social is care only just beginning.

Samantha also educated us on an old West Country word, spuddling, meaning to waste time and not get on with the task in hand. It reminded me of many meetings I’ve attended in the past. She’s created cards which teams are encouraged to raise when people need a gentle warning that they are spuddling. We’re all guilty of it from time to time!

I also had the joy of talking to Andy Tysoe this week. Andy developed and delivers a unique dementia workshop with his colleague Tommy Dunne, called Dementia Do. We’re excited that Andy and Tommy are going to deliver the workshop for you on 24th March. If you’d like to book your place you can do so here.

Last week I asked you to give some thought to random acts of kindness. This week I’ve been feeling energised by the feel of spring in the air. So, I’d like to encourage you to take advantage of that by getting outside some time during this upcoming week. Count the daffodils that you see, look for some of our returning birds (our goldfinch are finally back, I’ve missed them) and splash in a lingering puddle.

As ever, thank you for all that you do.

Jane Brightman

General Manager for Social Care



IHSCM Members – is your contact information up to date?

Holding accurate and complete contact information for you will enable us to manage your membership efficiently and to provide you with the resources and services you need to be your best selves.

Check/Update your Information Here

Is Your Membership due for Renewal?

You can renew your membership quickly by clicking on the link below


During these very challenging times for the NHS  we recognise that there will be a need for managers and staff to be able to reach out to colleagues to chat/talk through the issues they are facing on a day to day basis.

The IHSCM WhatsApp Support Group is a buddying system which aims to help members do just that!

Please click here for more information!

Your IHSCM App

Beware the sting in the pension tail………

The NHS has always relied on the goodwill of its staff and associated members to provide the best service it can under extreme conditions. This will include staff agreeing to work additional hours in order to meet the gap in care being demanded and during the current pandemic, and has never been truer or tested as hard. The extra work is usually recognised and rewarded through the pay-packet of the health professional.

This article, prepared exclusively for IHSCM members by Haines Watts, Chartered Accountants, explains how the extra pay may create an unexpected tax burden on the recipient because the extra pay increases their final pension entitlement.

Click here to read the entire article


Here at the IHSCM we recognize that we need to support the professional careers of our members through the provision of ongoing education and development in order to provide them with the necessary skills to face the challenges of leadership in the modern health and social care sectors.

With this in mind we are pleased to introduce a series of online short courses which are designed to fit around busy working lives:


You can find further information about these and other personal development opportunities under our Personal Development Menu.


The DHSC’s legislative proposals for a Health and Care Bill

The Government has just published its proposals to join up health and care services based on lessons learned from the coronavirus pandemic.  You can read these proposals in full by clicking on the image above

The IHSCM would like to know the views of our members on these proposals, and we have therefore put together a short survey which we are asking you to complete.  The survey should not take you too long to complete.

All responses will be collated and analysed and will form the IHSCM’s response to the proposals.

You can complete the survey by clicking on the button below.

Integration & Innovation Survey

Closing date for the survey is Sunday 21st February 2021.


The Institute of Healthcare Management, supporting health sector managers and leaders since 1902, has now become the Institute of Health & Social Care Management.

Join the IHSCM today and have February on us – for no more than the price of a coffee every week thereafter. 

Here’s what to do to sign up for the month of February, for free: 

  • Click  on the joining link or click here
  • Enter your personal information & click ‘create
  • Choose ‘monthly payments’ & click on the IHSCM icon
  • Enter IHSCM21 in the ‘discount code’ box & click ‘apply
  • Complete the rest of the form

As a member you will have access to a wealth of professional development opportunities, local networks, reports, special interest groups and much, much more!

Do you work in Social Care?

We feel strongly that social care leaders and managers should have a space to BELONGDEVELOP and CONNECT.

We’d love you to join us to find out what we can offer you as a member.  Why not join us for free now?  We’ve extended our offer to social care leaders and managers with free IHSCM membership up to 28th February 2021, followed by the opportunity to renew your membership for a further year at the heavily discounted rate of £70 + VAT if you can renew during March 2021.

To take advantage of this fabulous offer please click here remembering to put the offer code IHMSC in the very last box of the application form labelled ‘Corporate Access Code’

Health and Social Care in a Digital Age
A special insight report from the IHSCM and Cerner

The year 2020 has been remarkable and transformative on many levels.  Whilst Covid19 has brought bereavement, grief and sorrow across the whole of health and social care it has also brought an immense acceleration and necessity-driven commitment to embrace new ways of working – many of which are driven by the adoption of health information technologies (HIT) and digital approaches to delivering health and social care.

This IHSCM Special Insight Report focuses on what has been achieved in HIT and digital technology and looks forward to addressing the key question of !what happens next?”

IHSCM members can access the guide in the IHSCM Group Reports section of the Members Area .

Workforce Wellbeing is at the heart and start of consistent high performance in any organisation – and none has perhaps been put under such sustained pressure as that of the NHS and social care in recent months.  

This IHSCM Special Guide is curated by the IHSCM and is conceived and designed by our members based on their own experiences and insights of workforce wellbeing.  It provides you with a range of practical solutions, tried and tested in various NHS and social care settings, that allows workforce wellbeing to be boosted and maintained. 

The guide is divided up into a range of subject headings to allow for easy access and navigation to help you find solutions to workforce challenges which you may be experiencing. 

IHSCM members can access the guide in the IHSCM Group Reports section of the Members Area .