The IHM is the leading independent membership organisation for managers and leaders who commission, deliver and support health and care in the UK and across the world.

Our mission is to support your personal and professional development and to help you improve health and well-being for all through quality management, by connecting with other membership organisations and professional bodies to enable us all to get the very best out of our collective expertise and resources.

Whether you’re a current member or thinking about joining, please contact us today  to let us know how we can support you and your teams to be and to feel at your best.

EDITORIAL – 3rd July 2020


There is a rather good book by James Kerr entitled ‘Legacy’ which explores the New Zealand All Blacks rugby team and the values system which now pervades every age group and senior team of New Zealand rugby. The values were designed by a collection of past and present players after an embarrassing display in a match versus South Africa in 2004 that led to considerable soul-searching. I won’t spoil the book contents for you should you wish to read it, but one key facet is ‘Whakapapa’. This does not mean being violent towards one’s father but, rather, is Maori and translates loosely as ‘Ancestry’. The word is used to define a value – ‘be a good ancestor: plant trees you’ll never see’.

This weekend marks a milestone in the life of the NHS as we celebrate the 72nd anniversary of its formation on July 5th. Various events and commemorations are planned and I’ll certainly participate within the strictures of lockdown still perpetuated by the Welsh government! The build up to the celebration, amid the wreckage of Covid19, leaves me pondering Whakapapa.

Amongst your NHS colleagues, be assured that there are good numbers now who also enjoy membership of our Institute. If we look back at the archives, it is possible to trace the ‘birth’ of the IHM right back to 1902 with the formation of what was then titled the Hospital Officers Association. Through various iterations including Institute of Hospital Administrators (after a merger with another group) and Institute of Health Service Administrators we arrived in 1998 and the Institute of Healthcare Management. If you would like to ready the entire history (well worth the effort but it is a 2 Hob-Nob session!) go to https://www.ihm.org.uk/about-us/history/.

Looking at this photograph taken of an Institute dinner in approximately 1927, I wonder what members of the Institute would have made of the idea that it would be going strong nearly 100 years later? What would they be considering as their legacy, beyond a mild bout of indigestion if the cummerbunds or corsets were a little too tight!

Well, if we go back to Whakapapa, the trees that they had planted were principally focused on a strong commitment to education, personal development, camaraderie and support – elements that we continue to be wholly committed to in today’s environment. Our new short courses, HealthChats, regional leadership workshops and the new IHM digital library of development videos are testament to the fact that their legacy is being well tended.

So what of the legacy which we are creating today? I think that we can be proud of the way in which the NHS and IHM members across the UK and world have responded to the threat of Covid19. You can hear more about a wealth of those responses at next week’s ‘No Going Back’ conference and the single most important aspect that I identify is an almost universal spirit of ‘can-do’ positivity. Thousands of you in both clinical and non-clinical roles have been retrained to focus on new or revised roles. Huge logistic challenges around beds, treatments, PPE, protected zones, and testing reagents have been faced. Whatever the fallability of governments, I am confident that NHS and social care managers and staff have gone above and beyond what anyone could have reasonably expected.

The All Blacks like to refer to the idea that the wearer of one of their shirts is simply a custodian of it until the next wearer is good enough to pull it on. I’m confident that we at the IHM are leaving the NHS and social care shirt well-worn but clean and perfectly ready for the next wearer!

Stay strong, stay safe and thank you for the brilliant work you are each doing.

Jon Wilks




Now is most definitely the time to become a member of the IHM and join our diverse and inclusive membership includes current and future managers from the NHS, social care, public health, private sector, military, charity and voluntary sectors, as well as a thriving overseas representation – across all management levels and disciplines in health and care.

As a member you will have access to exclusive resources which include webinars,  downloads, weekly newsletters, daily news bulletins and a whole lot more!

AND on top of all that we are now offering new members FREE IHM membership until 31st July 2020!  You will then be invited to renew your membership for the following 12 months at the reduced rate of £70 + VAT.  (This represents a saving of £60 on our normal annual renewal rate for full members).

To take advantage of this fabulous offer please click on the link below and enter the code IHM2020 in the box labelled ‘Corporate Access Code’.

But hurry as this offer will expire on 31st July 2020.

IHM Members – is your contact information up to date?

Holding accurate and complete contact information for you will enable us to manage your membership efficiently and to provide you with the resources and services you need to be your best selves.

Please click here to check/update your  information


During these very challenging times for the NHS  we recognise that there will be a need for managers and staff to be able to reach out to colleagues to chat/talk through the issues they are facing on a day to day basis.

The IHM WhatsApp Support Group is a buddying system which aims to help members do just that!

Please click here for more information!



If you missed our fabulous Carbon Reduction Conference then you can check out all the presentations on our IHM Digital Channel.


Click here for Carbon Reduction Conference


Have you visited our Personal Development Section to view our range of courses – many of  which are FREE to members ?


Here at the IHM we are proud to offer a range of personal development programmes to meet the needs of our members.

Many of our short  online training programmes are free for members – simply enter your membership number on the enrolment form!

Others are geared towards obtaining more formal qualifications such as our IHM Fellowship Programme.

To find out more about the courses we currently offer please click here.

If you are not a member of the IHM but would like to join us to take advantage of our training please see details of our current membership offers and complete our membership application form.

YourIHM App


The Institute of Healthcare Management is delighted to announce the launch of IHM Regional Hubs, a network of local level locations which will offer workshops, social events, presentations and meetings. As an IHM member you will exclusively be able to access such activity, designed to enormously boost the value and benefit which you receive from your membership subscription.

If you would like to learn more please CLICK HERE.


We think it is important that IHM members are identified as committed, ethical professionals, who bring to their work a strong sense of vocation and professionalism.

We, with the help of Sir David Dalton and others, have developed and launched the IHM Code of Practice, which is a requirement of membership and an obligation for all members. 

CLICK HERE to view the IHM ‘Code of Practice’